KEW Productions
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    MattD024
    Par

    We hired this company to take our pictures for our wedding and they are no where to be found now, I dont know how to get a hold of them, they took our deposit and was wondering if anyone can help us?

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    badb9219
    Par

    We hired a photographer through Kew Productions to shoot our wedding during the summer of 2017. The photographer herself was professional and polite. She did a good job as far as we were concerned. The issue has been receiving the photos. It has now going on 6 months and we've yet to receive all our photos. The photos we've received come one folder at a time, and only after we request multiple times via e-mail. We're still missing a large portion(1/3?) of the wedding photos after 5+ months. :(

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    hurtbridewithavengeance
    Par

    STAY AWAY FROM KEW PRODUCTIONS!!!

    I hired this company to do my wedding videography, and no one ever showed up to do the job. We had a contract. When I asked for my money back, they wouldn't give it. I had to go after them through PayPal.

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    Réponse d'entreprise 13 septembre 2017

    Hey, yes, we made a mistake. This was only one hour shoot. Our videographer messed up the time. When the time we received the complain from the client, we responded immediately. We never said we wouldn't give it back. We said we will refund the money back. After we figured out what really happened, we did the refund 2 days later after the complain directly, not forced by Paypal. Anyway, we still feel sorry about the mistake we made, we really do.

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