A few months ago I decided to take in some gently used kids' clothes for the first time. The cs rep was visibly annoyed I had brought things in a plastic bag instead of a box. She made a big fuss about agreeing to have a look "this time." Then the owner/manager went on and on in front of other customers about about why he wasn't accepting a few of the items. He laughed about one item being so outdated, even though I had received it with tags on just one year before. Not worth the humiliation.
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