My sister rented a backdrop, linens, and a few pieces of furniture from here for her wedding. Some of the backdrop panels were ripped, the table cloths had burn holes and dirt on them, as well as beverage stains, and the table they sent was not what we had ordered. We were extremely disappointed, especially since we had had a good experience when we visited the show room. For the price you pay, I do NOT recommend this rental place!!
Change over in staff led to horrible communication. I dealt with 3 different people for my rental, which were just lights and head table draping. After getting a quote for what it would cost to set up the lights and head table, I decided it wasn't worth it to pay a few hundred dollars for the simple set up. I was told everything would be included to set it up ourselves, which was not the case. The owner says they are a rental company and do not supply pins and we should have hired a decorator.