Horrible finance person and manager. The salesperson was great but once we got to the finance guy Larry he tried to sell us on the options and we refused the options... they are OPTIONS... you dont have to buy them..... so what did they do.... THEY REFUSED to sell us the trailer we were going to pay for in cash. Our kids where so excited this being our first trailer and to have to come home and tell them ... they were so sad. We were all sad. What a greedy shady place.