Highly unproffessional, unresponsive and rude. Showed up to our viewing in very casual attire, would not return our calls, gave us very vague information and the rental form given to us was clearly a generic template from the internet with no adress or any other identifying information other than "TVK MANAGEMENT." Tom would not give us a clear answer on who exactly we were paying other than "Some guy in Toronto." Had no time for us and was unavailible during the process.