My father, who was travelling to PEI passed away unexpectedly in Winnipeg. Shane and the team were amazing to deal with, and helped us get back home to BC sooner than I expected. Having the online forms were very helpful, and easy to fill out. All of my questions were answered once we were home. During this difficult time, I am glad we were able to have their help. Dad was shipped home priority post, and the travel urn is very nice. Thank you again Shane.