Bad customer service. On March 09 my wife went to do her eye exam there. She was there before and used our insurance, but the secretary did not want to look for her insurance information. Our daughter did jer eye exam there just a couple of days ago and she has the same insurance provider. Still, the secretary did not want to look for any information. When I called them back, she advised me that "they are paper based office". Therefore, there was no way to find the information. Really???
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