I had bought a watch band online thinking I could change it myself but of course nothing is easy. I brought it into Gold N Time and asked the man if he could possibly fix it for me. He did not hesitate to do this in a matter of minutes. Of course I figured he would charge me but when I asked, he said with a smile please if you can just write a review. I also want to note they had a great selection of watches so when I need my next watch I will definately be going there to purchase one.