Very Bad Service
I bought one sofa and love seat from this store in Dec 2009. The sale persons give me all kind of promises and convinced me to buy the 5 years protection plan. he told me even the cigrate burn is covered. I bought the sofa and the protection plan. Now I found the polish of the love seats started vanished. I personally visited the store and spoke with the same person. He did not paid attention and started smiling in a weired way. Today I went again the other sales person was newly hired and has not much idea and ask me to talk with the manager. The manager was busy selling some product and doing the same kind of the promises to his new customer. I waited almost 20 minutes to speak with him. As soon he finished I told him about my problem, he told me to wait again because he got another customer. As a customer I was not given any importance because I was there for my covergae which I am not sure they want to cover ot not. However they were giving all there attention and services to the new customer and selling them the stuff and the warranty. The same way they did to me and I now I am suffering. I will never buy a single thing from this store and will not recomend them to any of my friend and family.