Prompt, friendly, fast, and knowledgeable. Great job!
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Prompt, friendly, fast, and knowledgeable. Great job!
Awesome job that the plumber did, got the job done and very professional
Jie was amazing, very considerate and accommodating. He helped me out big time on my water heater explosion. Highly recommend!
Very quick and efficient service. Ensured that it was my toilet that was a problem and not the pipes. Jie was incredibly professional and kept me updated throughout! Highly recommend!
I had them out to fix my hot water tank. I was very impressed with their quality of work. The technician jie was very efficient and professional. He did an excellent job.
My toilet and basin faucet was leaking so I called them. Jie showed up on time, he was professional and knowledgeable. He did an excellent job. Thank you
We had an excellent experience with this company. We called in this morning, the technician, Jie came on time. He answered all my questions and solved the problem quickly. Highly recommended!
This is the 2nd time Ive had this company and the same technician over. I have nothing but the highest praise for them, the tech arrived quickly, he found the problem fast and gave me some options as to how to proceed. I decided to get a new toilet, he installed it fast, clean, and efficient. Thumbs up!!
Friendly rep with good service and advice. Although i thought the sump pump was over priced ($585), it is $269 at Home Depot.
Rick is very capable and efficient. Thank you.
No stars for this outfit. What a rip off. I have been waiting for over 5 days for a plumber to show up to fix something they did not do right in the first place. When I called to ask to talk to a manager Michelle asked me for all my information again. In the past they ask for the address and get the information. When I told her to look up the information, she put me on hold and left me there hooping that I would hang up. What a lousy customer service.
good service...worked with minimal problems...easy to get instructions from..VERY good service
Jie did a good job. We got water leak underneath the kitchen sink. He found the problem quickly , and replaced a new faucet for us. He was so friendly and professional. Highly recommended!
I am EXTREMELY upset with this company. They came to assist with my shower repair in march and it is now December and it still DOES NOT WORK RIGHT and they will not even return my calls now about repairing it. I paid the bill the day of service but they DO NOT stand behind their work!!!
This is my third time called this company. They were so professional and friendly. Jie did a good job. Highly recommended!
Réponse d'entreprise 26 décembre 2018
We want to thank you for sending us your comments. We always love to hear back from our customers, especially those who have used our services on a number of different occasions. Please feel free to reach out to our office if you ever need our assistance, we would love the chance to serve you again!
Very nice detailed service, really recommended
Réponse d'entreprise 26 décembre 2018
Thanks for your feedback, we really appreciate it!
Called for an emergency repair, service rep was not friendly, technician came after the arranged appt window, and after he left we discovered the repair was not done to code. Called for a re-do, again service rep was not friendly but arranged an appt for that evening, specifically asked for a different technician. Same technician came, again late. Argued with him for 10min that repair was not to code, had to threaten to call manager before he finally redid the repair which took him only 5min.
Jason and Francis did a great job and Im very happy
Réponse d'entreprise 26 décembre 2018
Thanks Dennis, we appreciate you taking the time to let us know about your experience!
Colton was very professional while dealing with a complicated drain blockage. He always explained what he was doing and what the next option was when the first attempt was unsuccessful. Would highly recommend him.
Excellent service. Super nice guy.
Réponse d'entreprise 26 décembre 2018
Thanks Akad2755, we appreciate the feedback!
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