They were incredibly efficient in expediting in getting a new Bertazzoni steam oven installation. The oven’s pump quit shortly after purchase. We had bought from a different vender, but had problems getting repairs. Once Genier’s took over, it was handled so professionally. They had called several times to check on our progress. Wish we had bought from them in the first place.Lire plus
Super friendly, was gonna buy off amazon but so glad I went into here first way better deal and was relieved the very next morning. Super happy with the customer service the product and the pricing will be going here for all my vacuum needs and products.
Thank you Lire plus
We thought we had to buy a new dishwasher ... After the installation of a granite counter top, side mount screws were used to replace the top mount screw to re secure the dishwasher. This distorted its frame, the door did not close properly, and we experienced off-and-on starting problems which we thought to be caused by its electronics. Tony recognized the problem, removed the side mount screws, - and saved us a lot of money! Very professional approach, we would recommend him anytime!Lire plus
Was very happy with the service I got from Diane. I was able to purchase product over the phone and it even came in sooner than expected
LeonaLire plus
Devon & Steve were so funny and a pleasure to deal with. Within 3 days of ordering our appliances Devon & Steve had them installed in our new home. Using a smaller company we were concerned about the delivery and damage to our floors. They brought hardboard & used floor runners throughout our home we could not have been more relieved once we started watching them work. It was truly a pleasure guys, thanks for the laughs. Sharon Lire plus
Was super helpful in walking me through some basic testing to isolate the problem. Picked up a universal repair kit and installed it myself, all thanks to their help. Freezer is back up and running
Thank you for your service above and beyond.
Highly recommended!Lire plus
Doug was absolutely excellent to deal with, the service was incredibly fast and the costs were very, very reasonable...I would highly recommend him to any oneLire plus
Great service from the office in choosing our new fridge. Fast delivery and the guys that installed were 2 thumbs up!! We are very happy with our experience and would definitely recommend Gords!Lire plus
What a great guy! Helped me check things on the phone before coming out. He made sure he had most parts that might need replacing after we spoke. Very reasonable service call and labour charges. Will call upon him again if the need arises. Would not hesitate to recommend him to anyone!!Lire plus
Floyd is honest and will give you a good deal. We have bought many appliances from him. Everything he sells is new. (no second hand stuff here!)
Lire plus
They have the best service and treat their customers right. Warranties my subs. No questions asked. Jim and the staff know their stuff about car audio and home audio etc. Adelle is great to deal with also on the TELUS end. They will set you up with whatever your after and make sure your happy and dialed in I highly recommend them. Thank you Andres !!! Lire plus
Was very impressed with this business. The salesman was knowledgeable, helpful and pleasant. Had it delivered from Penticton to our home in Oliver. They phoned the morning of delivery and gave a two hour window for delivery and they were definitely on time. The 2 gentlemen were wonderful. Very polite, efficient, and polite. If I need another appliance I would go to this store first. Free delivery and take away of old product was definitely a bonus to us.
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Ken fixed our dishwasher which was under warranty. He was able to come the day we called him (Friday) to diagnose the problem and fitted the part Monday. Very fast and friendly service plus he shared several dishwasher tips with us that will help our dishes get even cleaner. Highly recommend! Lire plus
Darrell did an incredible job servicing our refrigerator Icemaker. I wholeheartedly recommend him to all. And I still owe him $0.64, sorry about that. Thanks again Darrell.Lire plus
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